Available now in ShipRush
This service is sometimes called Pay on Use returns.
Scan Based Returns are only for domestic, U.S. shipments.
Scan Based Returns are great because you only pay when they are used. Scan Based Returns are a great way to serve your customers:
When is your account charged? When a Scan Based Return label is printed, your postage balance does not change. When the label is used, the charge will be deducted from your balance one to three business days after the label becomes trackable.
What is the postage rate? Scan Based Return Labels are Commercial Base Price rates. They typically cost more than a prepaid label (which is usually at Commercial Plus rates).
Note: The cost of the postage will be based on the rate at the time the label is scanned, not at the time that the label was produced. Further, if the package is heavier than what was entered at time of printing, the heavier cost is what will be billed.
Next: Using Return Services
NOTE: In most cases, you will be required to maintain a minimum postage balance, typically of $200 or more. You may be requested to maintain a higher minimum balance depending on the volume of return labels printed. Should your account drop below that threshhold, postage will be purchased automatically at the end of the day.
Using this feature will delay closing the postage account and receiving apostage refund. Using this feature may delay a refund on account close by up to six months.